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Creative stash studio

Frequently Asked Questions

Can’t find the answer you’re looking for? Please, feel free to check the support page or send me a message

Getting started + General

Our products are digital goods or online services so you will not receive any physical products. You will need to extract/unzip each digital file in order to retrieve the files or follow instructions for service access.

Yes, we have an affiliate program that we encourage you to enroll in. Joining our affiliate program will allow you to earn a 30% commission and Payments are sent out automatically within 72hr. after the order is complete and paid for.

Support is provided for customers of Creative Stash Brand & Design Studio; any support requiring extensive work is offered to customers of Creative Stash Brand & Design Studio for an additional fee.

Shop + Payment + refunds

I accept payment via PayPal, where you can pay with credit card, debit card, and Paypal balance.

Yes, you can use Paypal without setting up an account.

Without a Paypal account, you need an Debit/Credit card that is supported by Paypal.

For more details, click here to see how Paypal works for you.

Yes, I’m checking out Stripe – Skrill and Payoneer. 

All sales of Creative Stash Brand & Design Studio product and services are final. Due to the digital nature of our products, no returns, exchanges, or refunds will be provided under any circumstances. Get in touch if you have any doubts or questions prior to purchase.

Once your payment is completed, you’ll land on a order confirmation page with the download link provided immediately. You also receive an email confirmation sent to the email address you provided at checkout. If for some reason, you did not receive this email, please check your spam folders.

Yes! (Amazing right!?) To buy one of our e-gift cards, please click here.

If you buy one of our e-gift cards, this is only valid to use online and will be sent electronically via email.

Off course! I got you, send me a message and let’s chat some more.

Corporate membership

Yes, you only need to purchase a corporate membership once. Updates are always free, there are no additional fees. 

NOTE: There are now also payment plans in place, 8 x $50 and 3 x $150

You can go to the membership site here and set up your account. 

You will get access to the membership as soon as you finish the payment process.

Yes! There are two possible payment plans in place.

$150 per month for a total of 3 monthly payments OR $50 per month for a total of 8 monthly payments.

With this new payment plan option, you will get your access immediately.

You have to renew your license each month for the remaining time of your choice. After payment is all complete you become a fulltime member. 

Account + privacy + Terms

No, if you do not want to set up an account, we have the option to checkout as a guest. All you’ll need is your name and email information!

When there are only digital goods in the cart we allow our customers to skip the unnecessary checkout fields (like full address and phone)

Please try resetting your password initially. If this still doesn’t work please send me a message so we can get you up and running again.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. To read more about our privacy policy please click here.

Creation + (Custom) design

I do take on a custom project from time to time. If you’re interested in working with me on a custom website design, templates, or something else, Please get in touch to discuss and get a quote.

I normally work with the following platforms:
– WordPress
– Wix

The Creative Stash Freebie Library is filled with free resources you can download right away. It’s a fabulous freebie stash, chock full of awesome stuff. Subscribe here!

All FREE assets provided by Creative Stash Studio are bound by the terms of our Standard License.

Reselling, sharing, and giving away is NOT permitted.

You don’t need to credit Creative Stash Studio. But it is very much welcomed and appreciated!

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Free & Fabulous

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You’ll find a Fabulous stash off freebies & online resources, you can download right away. Don't miss out!

Follow me @creativestashstudio

  • It is important to establish a trustworthy network of products and services that can help you build and optimize your creative business. So I put together this resource page with the best tools and resources for your creative blog.
  • 20+ sites to get feminine free styled stock photos
  • Create a cohesive look and feel design for Pinterest. - The Challenge Pinterest Guide – 50 pages of Ebook PDF - 60 Customizable Canva Pinterest Templates – 600px x 900px - 5 Bonus planners PDF Organize and plan your Pinterest with these printable planners.
  • The branding questionnaire helps you or your clients organize thoughts in regards to the branding process – it asks the who, what, how and why questions.  This 16-page questionnaire allows you to record all the essential information about you and/or your clients brand/creative business.
  • Take matters into your own hands with these trendy premade weekly mood boards. The possibilities are unlimited, you can adapt color palettes, typography, graphics, patterns, textures and pictures to create the feel and vibe of your brand.
  • Social media
  • Graphics + Elements
  • Creative bundles
  • Designed to mix and match! You‘ll be able to start creating right away and make amazing designs like this menu.
  • Create your own perfect scene with a few mouse clicks. Perfect for website design, application, showcase, portfolio, ads, banner, for your online store, social networks and so much more.
  • These support and Faq pages are made using the free Elementor Page Builder plugin for WordPress. You can add your own branding, copywriting, photography, and other elements like colors and fonts. #Wordpress #Elementor #Branding
  • The branding questionnaire helps you or your clients organize thoughts in regards to the branding process – it asks the who, what, how and why questions.  This 16-page questionnaire allows you to record all the essential information about you and/or your clients brand/creative business.
  • In a nutshell, your brand is your promise to your customer. It tells them what they can expect from you and your products and services. It is a way of distinguishing yourself from the competitors in your own unique way. The emotional and psychological associations that a person makes with your business, product or service.
  • I really enjoy giving back, so instead of renewing the giveaway over and over I added the change of winning in the Creative stash free library.